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Best Mortgage Employers

FORTUNE ranks 100 best employers

Jan. 25, 2010

By staff

Three mortgage-related firms made the list of the 100 best U.S. employers.

FORTUNE magazine released its 2010 list of the 100 best companies to work. The ranking reflects the results of a 57-question survey. More than 81,000 employees from 353 companies responded to the survey, which was created by the Great Place to Work Institute.

Quicken Loans Inc. came in at No. 29 in the ranking. The Livonia, Mich.-based lender -- which reported $25 billion in direct residential originations last year -- allows job sharing, compressed workweeks and telecommuting.

In a statement, 3,000-employee Quicken said it was the seventh consecutive year it made the list and highlighted its family-oriented culture and how the "company's culture and people" helped it overcome difficult recent years.

"Thanks to our extraordinary team members, and our take-charge, innovation-based culture, we not only survived -- but achieved new company records in closed loan volume, client experience ratings, revenue and profitability," mortgage mogul and Quicken Chairman Dan Gilbert said in the statement.

No. 23 on the list was 57-year-old Umpqua Bank, which employs 1,836 people. The Portland, Ore.-based company held $0.5 billion in home loans and $3.5 billion in commercial real estate loans as of Sept. 30, 2009, according to data reported by the Federal Deposit Insurance Corporation.

Umpqua is a fast-growing chain with a small-town feel, FORTUNE said. A year ago, the institution acquired failed Bank of Clark County in Vancouver, Wash., while it acquired Seattle-based Evergreen Bank when it failed last week. Employees included with those acquisitions can look forward to 100 percent health-care coverage, a compressed workweek and job sharing.

The highest-ranking mortgage-related firm on FORTUNE's list was Johnson Financial Group -- which came in at No. 22. The Racine, Wis.-based company employs 1,316 people.

Johnson Bank, a 40-year-old subsidiary, had 1,081 employees, $1.1 billion in residential loans and $1.4 billion in commercial mortgages as of Sept. 30, 2009, based on FDIC data.

Voluntary turnover at the company, where 70 percent of the employees are women, is just 6 percent. Helping keep turnover low is an on-site fitness center, job sharing and telecommuting.

FORTUNE said Johnson Financial takes care of employees who fall upon hard times. One example is keeping compensation intact while an associate is out due to crisis.

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