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Best Mortgage Trainers

BB&T, Ameriquest recognized by CampusMBA

August 18, 2005

By MortgageDaily.com staff

The nation's mortgage bankers have recognized the lending institutions with the best mortgage training.

BB&T Corp. received The Best Overall Corporate Training Program award, according to an announcement from CampusMBA, the education arm of the Mortgage Bankers Association. The award was handed out at a Mortgage Trainers Roundtable meeting recently held at the association's Washington, D.C., headquarters.

CampusMBA commended the Winston-Salem, N.C.-based lender for having the best mortgage lending training program for companies with more than 1,000 employees, according to the announcement.

"BB&T considers their employees and their knowledge as key to its competitive advantage," CampusMBA said. "The training program developed for the mortgage group is comprehensive -- from training managers to interviewing and hiring the best candidates, to initial education and on-the-job training, to a six-month management development program."

Last year, the company's BB&T Mortgage Lending Training team trained over 1,100 mortgage employees, including 500 lenders, BB&T said in its own announcement.

"At BB&T education is not just a process, it's a key component of our corporate culture," said Cassie Zack, mortgage loan production training manager, in the announcement. "We hire the right people, train them thoroughly, support them in building solid relationships with their clients, and reward them for their achievements."

BB&T reportedly has a $40 billion mortgage servicing portfolio and closed nearly $10 billion in loans last year.

CampusMBA also recognized The Argent Associate Program Learning Path Process at Ameriquest. The program "utilizes a blended learning approach to deliver mortgage industry training combined with company-specific processes and cross-trains a large population of staff, developing associates with minimal industry experience into future business leaders."

James Dunbar at GMACCM Global Servicing and Lisa Weaver of Genworth Financial were recognized for their roles in improving training at their respective employers.

Ohio Savings Bank was the top mortgage-related entity on Training magazine's 2005 "Training Top 100" -- a national survey of organizations that excel at workforce development. The magazine ranked companies based on their development and training of employees.

Also ranked Training were Wachovia Corp., Wells Fargo & Co. and Cendant Mortgage, now known as PHH Mortgage.

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