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Commercial Mortgage News | CRE Lender Directory | CRE Statistics
Stories about commercial lending on multifamily, office, retail and industrial properties.


Biggest Commercial Mortgage Servicers

2013 ranking announced at MBA conference

Feb. 3, 2014

By Mortgage Daily staff

Among a barrage of data emanating from a commercial mortgage conference this week is a list of the biggest servicers of commercial real estate loans.

The Mortgage Bankers Association is hosting its CREF/Multifamily Housing Convention & Expo from Feb. 2 through Feb. 5 in Orlando, Fla.

On Monday, the trade group released its Year-End Survey of Commercial/Multifamily Mortgage Servicing Volumes as of Dec. 31, 2013.

The report included 107 CRE loan servicers.

At the top of the list was Wells Fargo Bank, N.A., which serviced 33,354 CRE loans for $434.375 billion. Wells Fargo maintained its No. 1 ranking from 2012, though its servicing portfolio was down from 35,215 loans for $429.131 billion at the end of 2012.

Wells Fargo also held the top spot for servicers of loans included in commercial mortgage-backed securities, collateralized-debt obligations and asset-backed securities as well as the No. 1 position for loans held in warehouse. It was No. 2 for Fannie Mae and Freddie Mac and No. 4 among Federal Housing Administration and Ginnie Mae servicers.

No. 2 overall in 2013 was PNC Real Estate / Midland Loan Services, where the servicing portfolio was 33,865 units for $369.577 billion. PNC, which was also the second-biggest servicer the previous year, saw its portfolio grow from 36,848 loans for $337.585 billion.

PNC additionally held the top position among servicers of commercial bank/savings institution loans; servicers of loans for credit companies, pension funds, REITs, investment funds loans; and Fannie and Freddie loans. It was the second biggest among servicers for FHA and Ginnie; for loans included in CMBS, CDOs and ABS; and loans held in warehouse. It was No. 4 among life insurance company servicers

The third-biggest overall CRE loan servicer in 2013 was Berkadia Commercial Mortgage LLC. Berkadia pushed its servicing portfolio up to 28,180 commercial mortgages for $235.374 billion from 28,047 CRE loans for $197.262 billion at the end of 2012, when it also held the No. 3 spot.

Berkadia was No. 4 among servicers of securitized commercial mortgages and No. 3 among FHA and Ginnie servicers.

KeyBank, N.A., was next overall in the 2013 report with a portfolio of 16,684 loans for $169.745 billion. KeyBank moved up from the No. 5 position in 2012, though the former No. 4 Bank of America Merrill Lynch apparently didn't provide combined data for the latest survey.

KeyBank was No. 2 among bank loan servicers and No. 3 on the list of servicers for government-sponsored enterprise loans; loans in CMBS, CDOs and ABS; and loans held in warehouse.

No. 5 among all servicer types, GEMSA Loan Services LP, had a servicing portfolio of 6,142 loans for $95.588 billion. GEMSA ranked No. 6 on the 2012 list.

GEMSA was No. 2 in the credit company category and the life insurance category and No. 4 among GSE servicers.

HFF LP was the fifth-biggest servicer of securitized CRE loans.

Trimont was the third-biggest servicer of commercial bank/savings institution loans.

No. 4 among bank servicers was HSBC Bank USA, N.A.

BofA, without Merrill Lynch, was fourth in the warehouse category and fifth in the commercial bank/savings institution category.

The third biggest servicer of credit company loans was Situs, while No. 4 was Trimont Real Estate Advisors, and No. 5 was Cohen Financial/Pillar Finance.

Walker & Dunlop LLC was No. 5 among Fannie and Freddie servicers.

Among servicers of FHA and Ginnie loans, Prudential Asset Resources was the biggest. Prudential also dominated the life insurance category

Red Mortgage Capital LLC was the fifth-biggest servicer for FHA and Ginnie.

MetLife was the third-biggest life insurance servicer, and Northwestern Mutual was No. 5.

Johnson Capital Group Inc. was the fifth-biggest servicer of loans held in warehouse.

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