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Foreclosure Victims Wanted

Outreach campaign seeks to ID borrowers hurt by faulty foreclosures

Jan. 4, 2012

By staff

A huge outreach campaign is being launched to identify victims of faulty foreclosures. The effort follows a direct-mail campaign to million of prospective victims.

A feature story has been distributed to 7,000 small newspapers that solicits previous borrowers who faced a foreclosure in 2009 or 2010 involving errors by the mortgage servicer.

The material is being distributed in English and Spanish.

The Office of the Comptroller of the Currency, which is distributing the story, said a 30-second radio spot is also being delivered to 6,500 small radio stations.

The publicity campaign is an effort to increase awareness about the independent foreclosure review imposed in November by the OCC on mortgage servicers as a result of consent orders issued in April 2011.

Former customers of 25 servicers, many that are no longer in business or operating independently, are being asked to complete a form that addresses any grievances they have about perceived problems with their own foreclosure process.

The consumers are being asked to identify potential injuries such as being charged more than they owed, facing inaccurate fees or misapplication of loan payments.

The OCC also wants to identify foreclosures that were processed against borrowers who were in the process of modification, protected by bankruptcy or in the military and covered by the Servicemembers Civil Relief Act.

The newspaper and radio campaigns follow a direct-mail campaign to 4 million prospects.

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