twitter linkedin
facebook google+
Search:

Mortgage News

News by Subject
Complete list of specialty news sections.

Purchase Subscription
Subscribe to MortgageDaily.com and get immediate access to all news, statistics and archives.

Mortgage Advertising
Reach mortgage executives, loan originators and other people tied to mortgage industry.

Consumer Mortgage News
Free mortgage news for prospective borrowers.

Mortgage Newsletter
Free e-mail newsletter with the latest headlines from MortgageDaily.com.

Mortgage News Reprints
Put entire MortgageDaily.com stories in your online or printed newsletter or publication.

Mortgage Feedget RSS code
Condensed MortgageDaily.com stories free on your Web site or for your RSS reader.

News Archives
Archive of MortgageDaily.com stories by month going back to 1999.

Press Releases
Reports and announcements from MortgageDaily.com.

Mortgage Statistics
Data and statistics for real estate finance.

Mortgage Directories
Directories of lenders, branch operators and mortgage service providers.

Mortgage Graphs
Directories of lenders, branch operators and mortgage service providers.

home subscribe advertise reprints e-mail help RSS about us LOG IN

Mortgage News

 

Mortgage News

HOT Topics

production

servicing

compliance

legal

fraud

secondary

jobs

appraisal

site map

www.loan-academy.com/
Mortgage Employment News | Employment Index | Employment Statistics
Job additions, layoffs and employment lawsuits. Employment data from the Department of Labor, state tracking, reports and analysis. Job finding tips.


Ellie Expanding Staffing

Tech support jobs added

Sept. 25, 2013

By Mortgage Daily staff

As many mortgage firms are scaling back on staffing, Ellie Mae is expanding its technical support and adding employees.

The Pleasanton, Calif.-based firm announced Tuesday that it has created a tiered support organization of highly-specialized technical resources to better handle incoming calls.

In line with the move, a new product support center has been opened in Omaha, Neb., the statement from the Mortgage Daily advertiser said.

"Over the past year, the number of Encompass360 users has increased to more than 88,000, with 60 percent taking advantage of our SaaS version," Ellie Mae President and Chief Operating Officer Jonathan Corr said in the statement. "We believe that continued investment in tech support, along with infrastructure improvements and additional talent, will enable us to provide all clients with faster, more specialized support."

The technology team -- which consists of experts that focus on installation, database, networking, code-level engineering and solution architecture -- was increased by 39 tech support employees, a spokeswoman explained in a separate statement.

That brings the total to 77 employees as of Sept. 16.

"The industry team consists of mortgage banking specialists that focus on the accuracy of disclosure and closing document output, third-party origination, loan quality, compliance, product and pricing, secondary marketing and trades," the news release said. "By increasing capacity and routing calls to technical support staff with the appropriate expertise, Ellie Mae can provide customers with shorter wait times, more rapid problem resolution and a better overall support experience."

The staff expansion comes at a time when companies like Bank of America Corp., JPMorgan Chase & Co. and Wells Fargo & Co. are laying off thousands of employees in the face of declining refinance originations and improving delinquency rates.

next story

back to current headlines


Mortgage Technology news
Technology news for originators, executives and servicers. Coverage of LOS systems, loan product and p r i c i n g engines and other technology offered to the mortgage industry.


Logout forgot
password?

SUBSCRIBERS: Edit Subscription | Subscription Help | or call 214.521.1300

Subscribe Contact Us Site Map

Copyright © 2017 Mortgage Daily, D a l l a s
Subsribers Only:

AMC directory

ARM indexes

mortgage company directory

mortgage regulations

net branch directory

p r i c i n g engine directory

wholesale lender directory

More Mortgage News Resources (full site map):

advertising news

appraisal news

bank news

biggest lenders

commercial mortgage news

corporate mortgage news

credit news

FHA news

financial regulation news

foreclosure news

GSE news

jumbo mortgage news

interest rates

loan modification news

loan originator survey

LOS Newsletter

MBS

mortgage associations

mortgage-backed securities

mortgage books

mortgage brokers

mortgage compliance

mortgage conferences

mortgage directories

mortgage education

mortgage employment

mortgage employment index

mortgage executives

mortgage fraud

mortgage fraud blog

mortgage fraud local news

Mortgage Fraud Index

Mortgage Graveyard

mortgage insurance news

mortgage lawsuits

mortgage leads

mortgage lender ranking

mortgage licenses

mortgage litigation

Mortgage Litigation Index

Mortgage Market Index

mortgage mergers

mortgage news

mortgage politics

mortgage press releases

mortgage production

mortgage public relations

mortgage rates

mortgage servicing

mortgage statistics

mortgage technology

mortgage video

mortgage Webinars

net branch

net branch directory

nonprime news

origination news

originator tools

real estate news

refinance news

reverse mortgage news

secondary marketing

social media

servicing news

subprime news

wholesale lenders