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Q3 2011 Full Report


Mortgage Employment Expands in Q3

DALLAS -- (Nov. 14, 2011) /PRNewswire/ It was the first time in five quarters that mortgage-related hirings outpaced layoffs, according to the Third-Quarter 2011 Mortgage Employment Index from Recruiting by JPMorgan Chase & Co. helped drive the gain.

Total layoffs between July 1 and Sept. 30 covered by exceeded 2,500.

But hirings numbered more than 5,200, leaving a third-quarter net gain of 2,738.

Quarter Layoffs Hirings Net
Q3 2011 2,502 5,240 +2,738
Q2 2011 5,404 4,940 -464
Q3 2010 3,216 2,286 -930

Some of the growth was attributable to a spike in refinances as interest rates hovered near all-time lows. This has kept demand up for production employees such as loan originators and processors.

Elevated delinquency and foreclosure levels also kept pressure on servicers to maintain high staffing levels.

With a gain of nearly 700 jobs, Texas had the best performance of any state. The low cost of living and business-friendly environment has helped the state attract mortgage firms in droves. The Dallas area has become a Mecca for mortgage servicers.

State Q3 Net Gain/Loss
Texas 699
Missouri 183
Michigan 107
Iowa -159
Washington -113
New Jersey -108

On the other end of the spectrum was Iowa, which has been hurt by downsizing at Wells Fargo.

Unlike many of its competitors, Chase has been on a hiring binge -- leaving it as the firm with the biggest gain.

MetLife Home Loans managed to increase its mortgage staffing by more than 350 employees despite the decision by its parent to put it up for sale.

Company Net Gain/Loss
Chase 3,314
MetLife 351
CashCall Mortgage 230
Wells Fargo -686
CoreLogic -600
BofA -364

In addition to Wells Fargo and Bank of America, huge layoffs have also recently been disclosed by CoreLogic. Santa Ana, Calif.-based CoreLogic reported a $107 million third-quarter loss and indicated it is laying off more than a thousand employees during the second half of this year.

With refinance activity still elevated, hirings exceed layoffs so far during the fourth quarter.

The complete Mortgage Employment Index report -- including full tables by state, quarter and company -- is available at:

Mortgage employment news is available online at:

Founded in 1998, is a dominant online source of mortgage news, statistics and analysis for the mortgage industry. Visit us online at

Holly Himelright


Third-Quarter 2011 Mortgage Employment Index

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