Five Best Residential Originators
The new owner of Colonial Bank nabbed the title of best mortgage originator. Four of the top five firms were involved in an acquisition since the last ranking. Despite improved standings for the top two firms -- borrower satisfaction with the origination process has fallen when considering all retail firms.
Overall borrower satisfaction fell from 757 on a 1,000-point scale last year to 739 in the 2009 Primary Mortgage Origination Satisfaction Study released today from J.D. Power and Associates.
The findings were based on responses from 3,400 borrowers who had originated a mortgage in the prior 12 months. The surveys were conducted in July and August.
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Credit Services for Originators, Lenders and Borrowers
Among a host of credit-related services are supplemental credit reports, integrated offerings and credit restoration. One firm claims that loan originators can boost their referral business with one of its products.
Colorado Firm Projects $3 Billion This Year
A mortgage banker based in Colorado has grown from just $13 million in annual originations to more than $3 billion. An in-house customer relationship management solution is credited with enabling loan officers to originate more.
FHA Daily
A net branch company is recruiting mortgage brokers by focusing on streamline refinances of loans insured by the Federal Housing Administration, while a tour has been launched to help loan officers boost their FHA productivity. Also on the market is an FHA book and a new certification for government underwriters.
Sales Super Stardom
The first step to becoming a sales superstar includes making a personal declaration to become successful and then removing the mental roadblocks that keep success at an arm's length, according to a book reviewed by MortgageDaily.com. Essentially, the mind of a sales superstar must first be created.
Best Neighborhoods for Loan Prospects
A new service uses old data to help mortgage originators find prospective borrowers.
Best Originators
A new survey ranked the best mortgage originators and analyzed why they ranked highest.
Broker's Business is Booming
A St. Louis mortgage broker, who is on track to increase his originations this year by nearly 40 percent, attributes his success to strategic networking.
Broker Finds Business at Collection Agencies
A mortgage broker operating in eight states is targeting prospective borrowers with unpaid collection accounts and home equity. The company has identified several wholesale lenders that still have loan programs available for these customers.