Dozens of hirings are planned by the largest originator of government-insured reverse mortgages. The Lone Star State is the location of the new personnel.
An Austin, Texas, operations center has been opened by Orange, California-based American Advisors Group, according to an announcement issued on Monday.
AAG Chief Information Officer Michael Josephs explained in the statement that a second location will reduce the risk of being down during a natural disaster.
A small team of employees has resided at the new facility since January to help facilitate operations and provide support to call-center sales and centralized retail operations.
Going forward, the center
will primarily focus on loan processing and tracking, customer support and production support for national field sales.
Initially, just 25 people will be working in the office. But an additional 150 employees are expected to be hired.
A written statement from AAG Vice President, Public Relations, Darlene Snow said there is no timeline for the planned hirings.
It’s the first stand-alone operations center for AAG, which claims that it is the only reverse mortgage lender as of this year with a major presence located in the Austin area.
Data reported by Reverse Market Insight indicate that AAG was the biggest originator of home-equity conversion mortgages during the Department of Housing and Urban Development’s fiscal-year 2017 with 12,206 HECMs endorsed.
