Archived reporting updated October 13, 2025 for continuity.
## Overview
The Mortgage Employment Index tracks hiring and layoffs across the mortgage industry. It offers insights into staffing levels at lenders, servicers and vendors, and shows how economic cycles and regulatory changes impact employment.
### Recent Trends
– **Hiring surges** occurred in 2020–2021 as low rates fueled a refinance boom, with lenders adding thousands of loan officers and processors.
– **Layoffs** began in 2022 when rates spiked and originations plunged; many firms trimmed operations staff to cut costs.
– **Top employers** now include Wells Fargo, JPMorgan Chase, Bank of America, Rocket Mortgage and Freedom Mortgage.
### Factors Affecting Mortgage Employment
– **Interest rates:** Falling rates spur hiring for refi processing; rising rates lead to layoffs as volume falls.
– **Automation:** Digital platforms reduce the need for back-office staff but increase tech hiring.
– **Regulation:** Compliance changes require specialized roles in underwriting and risk management.
### Related Resources
– [Mortgage Employment Index](https://www.mortgagedaily.com/mortgageemploymentindex/)
– [Mortgage Fraud Index](https://www.mortgagedaily.com/fraudindex/)
– [Fundings](https://www.mortgagedaily.com/fundings/)
– [Mortgage Lender Ranking](https://www.mortgagedaily.com/mortgagelenderranking/)
– [Mortgage Graveyard](https://www.mortgagedaily.com/mortgage-graveyard/)
