In the mid-2010s, Bank of America began expanding its mortgage workforce after years of cutbacks. As the housing market stabilized and demand for home loans and servicing grew, the banking giant invested in mortgage originations and customer support.
### What the hiring spree means
– **Growth in originations**: Bank of America increased its team of loan officers and processors to meet rising demand for purchase loans and refinances.
– **Servicing improvements**: Additional staff were added to help homeowners navigate repayment options, loan modifications and customer service inquiries.
– **National presence**: Hiring spanned across regions, with notable growth in key markets like California, Texas and the Southeast.
### Why it matters
– The expansion signals renewed confidence in mortgage lending and sustained demand for home financing.
– Borrowers benefit from faster processing times, more personalized service and broader access to loan programs.
– The moves align Bank of America with other major lenders ramping up their mortgage operations after the housing recovery.
### Related resources
– [Mortgage Employment Index](https://www.mortgagedaily.com/mortgageemploymentindex/)
– [Mortgage Employment](https://www.mortgagedaily.com/mortgageemployment/)
– [Servicer Ranking](https://www.mortgagedaily.com/servicerranking/)
– [Mortgage Lender Ranking](https://www.mortgagedaily.com/mortgagelenderranking/)
– [Industry Change 062413](https://www.mortgagedaily.com/industrychange062413/)
