Mortgage Servicing Overview

Mortgage servicing refers to the ongoing administration of a loan after it has been originated. Servicers collect and process monthly payments, manage escrow accounts for taxes and insurance, and handle customer inquiries. They also coordinate with investors and ensure compliance with regulatory requirements.

If you are a borrower, understanding the servicing process helps you know who to contact when questions arise. Servicers can assist with payment plans, escrow adjustments or providing payoff quotes. For the latest industry news and resources, visit our site.